About Me
My experience
I'm an accomplished Documentation Manager and Technical/UX Writer with experience building, leading, and empowering high-performing documentation teams in fast-paced development environments. Creating an amazing user experience is what I love to do. I'm curious, process-oriented, and have excellent management and emotional intelligence skills. I love creating a vision and taking docs to the next level, while leading content development to meet product, roadmap, and business objectives.
Who I am
I'm a natural leader, organizer, collaborator, mentor, and team builder. I believe the best in people and love to empower others. My goal is to support my team, give them the tools they need to work effectively and efficiently, and ensure they are happy in their jobs and thrive in their careers. If the team is happy, our customers are happy and we're working together to meet our goals.
Splunk Annual SKO Keynote Speech picture "See your world"
Input from My Peers
Alation Values Award Nomination, Building for the Long Term
Gayle joined Alation to lead the Docs team and has been a fearless change agent. She gets the job done, but also isn't shy to propose entirely new ways of working - with both short term and long term benefits and solutions. I've watched her work cross functionally, collaborating with Engineering and Product to really understand what needs to get done. She asks all the right questions, gets out and meets w/stakeholders, is building a new Docs platform, proposing an entirely new Connector Hub approach for solving the problems of knowledge management for this critical piece of our product, and leading the effort on all sides to build Docs into a more useful tool for our users and ourselves. She's getting us to a better self-service experience. Her attitude is positive; her approach is innovative and her energy is contagious!
Input from Mentor, Peer, and Former Manager
Over a period of approximately 6 years, I have worked with Gayle in various organizations: as a peer, her manager, then under her management. In all cases, she has been one of the most upbeat, optimistic, and loyal professionals I've had the pleasure to work with. Gayle's work dedicates itself to the best interests of the company because she not only works with products that she believes in, but also applies meticulous attention to customer issues to produce fully usable and flexible documentation. I've always appreciated Gayle's friendly style and seen it work well as she regularly visits key resources throughout the organization...expertly balancing friendship and professionalism...bringing valuable extra tidbits of information into doc scheduling and content. Also, she brings an open mind to tactical discussions and appreciates differing opinions...often incorporating newer ideas into her own style. Her loyalty is inspiring, not only as it applies to the company she works for, but also toward the people she works with and the work she produces. I recommend Gayle for any endeavor she chooses, without reservation.
-- Hana Candelaria, former peer and manager
Alation Values Award Nomination, Moving the Ball
The minute Gayle joined Alation as the Docs team manager she was moving the ball AND building for the long term! She was able to see how hard the Docs team was working, but that they also needed support from other teams at Alation.
Gayle has been able to recognize the talents of each individual on her team and allowed them to work on projects that are the best fit for them and Alation. Gayle is a valuable and vital part of Alation, the Learning and Communities team, and the Docs team!
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